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Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is absolutely FREE on all orders—no minimums, no hidden fees. Whether you’re grabbing one item or filling your cart, we’ve got you covered.
At UrSuperMart, we believe in transparent pricing and real savings, which means the price you see is the price you pay. No surprise charges at checkout. Just great products delivered to your door without extra costs.
Why free shipping matters:
- No Guesswork at checkout
- Better Value per Purchase
- Makes Gift-Giving or one-off orders simple and stress free
So go ahead—explore our best deals and trending finds with total confidence. We’ll ship it to you for free, every time.