UrSuperMart: Frequently Asked Questions Shop with Confidence

Is UrSuperMart.com a legitimate U.S. Business?

Yes we are a legitimate US Business located in located in New Jersey, stablished in 2024.  See Here

Is UrSuperMart.com a U.S.-based business?

Yes, UrSuperMart.com is proudly based and operated right here in the United States.  New Jersey to be exact.

What does it mean that UrSuperMart.com is a small business?

Being a small business means we focus on personalized customer service and carefully chosen products to meet your needs.

How does being U.S.-based benefit customers?

We offer faster shipping, better support, and a strong commitment to quality because we operate locally.

Do you source products from the U.S.?

While we work with trusted suppliers worldwide, we prioritize quality and compliance to meet U.S. standards.

Why should I support U.S. small businesses like UrSuperMart.com?

Shopping with a local U.S. business like UrSuperMart.com makes sense for several key reasons:

First, it supports the local economy. When you buy from U.S.-based businesses, your money helps create jobs and keeps communities thriving. This means more opportunities for your neighbors and stronger US Economy.

Can I speak to someone local when I contact customer service?

Yes, our customer support team is based in the U.S. and ready to assist you personally.

How long has UrSuperMart.com been a family business?

We’ve been family-operated since our founding back in 2024 and continue to grow while maintaining our core family values.

What makes a family-run business like UrSuperMart.com different from larger retailers?

Our family focus means quicker responses, genuine care, and a dedication to quality and value you won’t always find with big chains.

What types of products does UrSuperMart.com offer?

We carry a wide range of everyday technology, fashion, accessories, toys, and more, all at great prices.

Do you offer free shipping?

Yes, we are proud to offer free shipping with all our orders within the continental United States providing your with a better shopping experience.

How long does shipping usually take?

We strive to deliver your orders as quickly as humanly possible.  Most orders ship within 1–3 business days and arrive within 5–7 business days.

Can I track my order?

Absolutely! Once your order ships, you’ll receive a tracking number via email and you can always track your order here.

What is your return policy?

We offer a 14-day worry-free return policy.

How do I start a return?

Simply contact our customer support team, and they’ll guide you through the process.

Are your products eco-friendly or cruelty-free?

We feature a full selection of sustainable and cruelty-free products. Look for these options in our categories.  Click Here

Do you offer discounts for first-time customers?

Yes, new customers get 5% off when they subscribe to our newsletter.

Can I cancel or modify my order after placing it?

Yes, if your order has not been processed or shipped, but its very important that you contact us quickly and we’ll do our best to assist.

Is my payment information secure?

Absolutely, we use the latest technology for protecting your information such as 256 Bit SSL encryption and trusted payment gateways to keep all your information safe.

Do you ship internationally?

Currently, we only ship within the continental United States.

How can I contact UrSuperMart.com customer service?

You can always reach out friendly experienced customer service team via email:  Support@UrSuperMart.com or Click here

Are product prices guaranteed to be the lowest?

We strive to offer the best prices and value on the products we sell.

Can I find product manuals or detailed specs on your site?

Yes, product pages include detailed descriptions, specs, and images to help you make informed choices.  If you have any questions regarding a product please feel free to contact your support team.  Support@UrSuperMart.com